1st game Responsible Gaming — Stay Well, Play Smart
1st game believes gaming should be entertainment, not a burden. On this page, you'll find guidance on how to protect yourself, manage your time and money, and access support whenever you need it.
Our Commitment to Responsible Gaming
As an entertainment platform, 1st game places the mental and financial well-being of our users above all else. We are committed to ensuring that gaming remains a source of enjoyment — never a burden. Our platform includes tools designed to help you play mindfully and stay in control.
We believe an informed player is a happier player. That's why 1st game always provides transparent information, self-control tools, and open pathways to support when needed. Responsible gaming isn't a restriction — it's a smart choice you make for yourself.
Warning Signs to Watch Out For
Read through the signs below carefully to understand whether gaming may be becoming a problem. If more than one applies to you, take a moment to pause and reflect.
Financial Warning Signs
- Spending more than your planned budget
- Chasing losses by playing more to win back money
- Gaming with borrowed or loaned money
Psychological Signs
- Feeling restless or irritable when not playing
- Hiding your gaming activity from family
- Unable to focus on work or studies
Time-Related Signs
- Spending hours upon hours gaming
- Skipping sleep or meals to keep playing
- Playing far longer than you planned
Social Signs
- Withdrawing from friends and family
- Gaming is constantly on your mind
- Trying to stop gaming but unable to
Effective Ways to Manage Your Time & Budget
Budget Setting
Before you start playing, decide on the maximum amount (BDT) you're willing to spend. Never go beyond that limit — whether you're on a losing streak or a winning one. Set a fixed amount each week or month and treat it as an entertainment budget, not an investment.
Time Planning
Set aside a fixed time for gaming each day or week. Use your phone's alarm or timer to help you stop when the time is up. Remember — gaming should never eat into time meant for family, work, or your health.
Stop After a Loss
Chasing losses by playing more is a dangerous cycle. Losses are a normal part of gaming. When you've reached your limit, end the session and wait until the next day. Don't make decisions driven by emotion.
How to Use the Self-Control Features
1st game offers a set of important tools to help users stay in control. Using these features is not a sign of weakness — it's a sign of awareness.
Deposit Limit Setting
Set a daily, weekly, or monthly maximum deposit amount. Once configured, limits cannot be increased instantly — preventing impulsive top-ups in the heat of the moment.
Break & Rest Features
You can temporarily pause your account for a set period. During this time, logging in will not be possible, giving you the mental break you need.
Permanent Self-Exclusion
If you feel you need to step away from gaming for an extended period, you can request a long-term account deactivation through our support team.
To use these features or learn more, reach out to the 1st game support team. We're always here for you.
Protection of Minors & Family Responsibility
The minimum age to participate on 1st game is 18. Minors are strictly prohibited from using the platform, and we enforce age verification to ensure this. Parents and guardians are encouraged to regularly monitor their children's devices and online activity.
Use parental control software on your device and keep your login details out of children's reach. If you suspect a minor is accessing the platform, contact our support team right away.
Life Balance & Professional Support
Gaming should be just a small part of your life. Enjoy it in balance with family, friends, work, studies, and your physical well-being. Regular exercise, adequate sleep, and social connection are all essential for good mental health.
Gaming should never be your only escape from stress or loneliness. If you feel your gaming habits are getting out of control, don't be ashamed — seek advice from a professional mental health specialist. It takes courage to take that step.
How to Get Support
If you feel you need help, 1st game's support team is always here for you. Support email: support@1stgame.ws. You can also reach out to Bangladesh's mental health helplines and counselling centres.
Remember — seeking help is not a sign of weakness; it's an act of self-care. 1st game wants you to stay healthy, happy, and in control.