1st game Privacy Policy — Our Commitment to Protecting Your Data

Learn how 1st game collects your personal information, why it's used, how it's kept secure, and what rights you have — all covered in detail on this page.

Data Encrypted Identity Verification Secured Transparent Cookie Policy Payment Details Protected Never Sold to Third Parties Right to Correct Your Data Deletion Request Received Data Encrypted Identity Verification Secured Transparent Cookie Policy Payment Details Protected Never Sold to Third Parties Right to Correct Your Data Deletion Request Received
01

What Information We Collect

Account Information

At registration, we collect your name, mobile number, date of birth, and national ID details. This information is used for identity verification and account management.

Device & Browser Information

Your device, operating system, and browser are collected automatically. This also includes your IP address and connection timestamps.

Payment Information (BDT)

When transacting via bKash, Nagad, or Rocket, your mobile number and transaction reference are collected. Your full PIN or password is never stored.

Usage Data

Information about which pages you visited, how long you stayed, and which games you played is used to improve our services.

02

How We Use Your Information

1st game uses the data it collects solely for specific, legitimate purposes — primarily to keep your account active, verify transactions, and provide customer support. Data is also analysed to improve service quality and maintain security.

  • Completing the account registration and identity verification process
  • Securely processing all financial transactions, including deposits and withdrawals
  • Preventing fraud, account hacking, and other security threats
  • Personalising your platform experience and showing you relevant content
  • Meeting applicable legal and regulatory requirements
  • Enabling our customer support team to assist you quickly and effectively
03

Cookies & Tracking — How It Works

1st game uses cookies on its website — small files stored in your browser that remember your login status, save your preferences, and help keep the platform secure. Some features may not function properly without cookies.

We primarily use three types of cookies: essential cookies (for session management), functional cookies (to save your language and preferences), and analytics cookies (to understand usage patterns). We do not use third-party advertising cookies.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in and complete transactions.

04

Data Retention & Security Measures

Encryption

All sensitive data is protected using industry-standard encryption technology.

Secure Servers

Data is stored on secure servers with active firewalls to prevent unauthorized access.

Retention Period

Data is retained while your account is active; after closure, it is deleted after the legally required period.

1st game protects your data through both technical and administrative safeguards. That said, no one can guarantee 100% security on the internet, so we also ask that you keep your password confidential.

In the event of a data breach, affected users will be promptly notified and remedial action will be taken in accordance with applicable law.

05

Sharing Information with Third Parties

1st game never sells your personal information to advertisers or commercial third parties. However, there are limited circumstances in which data may need to be shared.

  • Payment Processors: The information required to verify transactions with mobile banking services such as bKash, Nagad, and Rocket is shared with those providers.
  • Law Enforcement: Where required by a court order or government directive, we are obligated to provide the relevant information.
  • Technology Service Providers: Trusted technology partners who support platform operations work under strict confidentiality agreements.

Your information is never shared with third parties outside of the circumstances described above.

06

Your Rights & Policy Changes

As a 1st game user, you have certain fundamental rights over your own data. To exercise any of these rights, please get in touch with our support team.

  • Access: You may request to know what information we hold about you.
  • Correction: You may request that inaccurate or outdated information be updated.
  • Deletion: Under certain conditions, you may request that your data be deleted.
  • Restrict Processing: You may request that your data no longer be used for a specific purpose.

Policy Changes: 1st game may update this Privacy Policy from time to time. If significant changes are made, a notice will be posted on the platform. The latest version will always be available on this page.

Contact: For any privacy-related questions or concerns, reach us at: support@1stgame.ws — we'll get back to you as soon as possible.

Privacy FAQs

No, 1st game never stores your bKash, Nagad, or Rocket PIN, password, or OTP. Only transaction reference numbers and mobile numbers are kept on record.

After account closure, data is retained for a defined period as required by legal and regulatory obligations, then securely deleted. To request deletion of your data, please contact our support team.

Disabling essential cookies may limit login and transaction functionality. Turning off analytics cookies does not affect core services, though it reduces our ability to improve the platform.

1st game handles the data of Bangladesh users with strict security. Where information is shared with technology service providers, it remains under rigorous confidentiality agreements and is never used for commercial purposes.

Still have questions? Get help easily

Visit the 1st game FAQ section or open an account today and start gaming in a secure environment.

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